DirecTV
Rising Bills, $200 Fee to Switch and Missing Referral Incentive

TV & Radio

For the past year I have been very satisfied with my DIRECTV service. However, over the past few months my bill has slowly been creeping up! With the economy the way it is, I called the other day to try to get some reductions and find out if they had options to reducing the rising rates. The agent seemed as if I were doing the company a favor by subscribing to their service! I told her Comcast is offering the basic same service for 1/3 the price. She then pulled out the kicker that I'll be charged $200 if I change. I am very dissatisfied with this service and plan to tell everyone I can to stay away from DIRECTV!!!

I also have referred two people who signed up previously over the past year and I never got the incentive payment they advertise on TV. It is a scam so don't even bother making a referral.


Company: DirecTV
Country: USA
  <     >  

RELATED COMPLAINTS

Directv
Past Resident's Bill Blocks New Service Installation

Directv
Impossible to Reach Customer Service, Cancellation Calls Answered Fast

DirecTV
Promised Credit Ended and Bill Doubled, Social Security Threat

Directv
Misleading Sales Rep, Split Billing and $107 Moving Fee

Directv
Wrong boxes installed on move, stuck in two-year contract

Directv
Receiver rental fee raised 22.5% after six months

Directv
Debit card charged without permission after cancelling service

DirecTV
Phantom $400 Past Due Bill Threatened on Credit Report

DirecTV
Replacement DVR restarted two-year agreement

Directv
$260 Charged to Cancel After Contract Reinstated by Replaced DVR