Directv
Impossible to Reach Customer Service, Cancellation Calls Answered Fast

Miscellaneous

Does DirecTv have a customer service department??? It's amazing to me how well they protect it!!! Try to get one of their robots in a call center to give you satisfaction or a number to customer service and they say they don't have it - Cancel your service and an agent will be calling you so quickly you wouldn't have enough time to send them an inquiring email! I hope all consumers considering choosing DirecTv read this then reconsider their options. I also pray that anyone at DirecTv headquarters does monitor this site, as I know it is the only feedback they get since they don't have phones for incoming calls!!! Find a company, any company, that cares. DirecTv is not one that does!!!


Company: Directv
Country: USA
  <     >  

RELATED COMPLAINTS

Directv
Moving Fee Should Be Spread Over Several Months of Billing

Directv
Twenty-Year Customer Leaves for Dish After Equipment Decline

DirecTV
$287 Charge for DVR Still in Use and Bank Dispute

Directv
Over-Billing and Warning Not to Give Bank Details

DirecTV
Customer Says Read the Agreement Before Blaming the Provider

Directv
Account charged without permission after cancelling, overdrawing my bank

Directv
Bundle Discount Dispute Resolved After Verizon Explained Terms

DirecTV
Billed Ten Months After Cancelling, $1,305.20 Refund Denied

DirecTV
Refund Still Unpaid After Three Months, No Supervisor Access