DirecTV
Service Down Three Days in Bad Weather, $480 Cancellation Fee

Direct TV claims service is hardly ever disrupted by weather. This is a blatant lie. I live in the Chicago area, and frequently when it is rainy, windy, or snowy, my service is interrupted. The last straw is now. My service has been down for three days, and when I called for service, I was told I would have to wait two weeks. The service reps on the phone all had different theories for why my service was down, none of which helped.

I was told if I canceled I would owe a cancellation fee of $480. This is an example of corporate greed and short-sightedness. I doubt they will be in business within the next 24 months.

Company: DirecTV
Country: USA

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