Direct TV
Technician No-Shows, a $300 Disconnect Fee and $700 for Equipment

I talked with a rep in December who said I would be hooked up in two weeks. The installer came in April. The system worked very poorly, and he said he would be back, but he never came back. In August I called Direct and they said they would have a tech there the next week. The tech never showed. I called back to Direct, and they said I did not have a repair order and they would have a tech there the next week. He never showed. I called to cancel. They said they did not know if there would be a disconnect fee. Last week I got a $300 disconnect fee, and $700 for equipment, plus all the payments for service. It is a $1500 ripoff. Do not trust Direct TV.

Company: Direct TV
Country: USA
State: Alaska
City: Haines

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