DirecTV
Contract Auto-Renewed Through DVR Replacement, Charged $204 Termination Fee

I entered into a two agreement with DirecTV and after 20 months, the DVR became defective and needed to be replaced. DirecTV sent a replacement. After a total of 27 months I cancelled my service and got charged over $204 for an early termination.

DirecTV automatically renewed my contract when they replaced the DVR previously. They never notified me of the extension or requested my approval.

Maintenance service is not included in their contract commitment and must be purchased separately.

Because of their inability to comply with their original contract term of two years, I was being charged a penalty.

They also have an endless supply of "Supervisors" to read a script that this is their corporate policy.

Buyer beware. Do not do business with direct tv.

Company: DirecTV
Country: USA
Site: directv.com

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