DirecTV
Free DVD Player and Protection Plan Offers Not Honored
- 05-14-2008
- 6
Switched from cable to Direct TV in December. Ad states free DVD player and 1yr free protection plan along with some free premium channels for 3 months and HDDVR receiver. Sent in all necessary paper work, Multiple phone calls about free DVD player. They first denied that there ever was such a program. Then someone told me that yes it was coming in a couple of weeks. Never did get the player but after multiple phone calls got a credit. Now it seems they are giving me the same run-around with regard to the 1 year free protecting plan. First individual I spoke with said they never had such a program. I'm convinced they give you the run around hoping you eventually will give up. Might just be the worst company I have ever dealt with. They lie constantly. I cannot be the only one out there that has had this experience with Direct TV. My next contact is MN state attorney generals’ office.
Company: DirecTV
Country: USA
Site: directv.com