Hotels.com
I totally don’t trust this company anymore

I created two resort reservations through the telephone with hotels.com. Reservation numbers: 110874982149 and 110875006801. I reserved Value Island Resort sign in March 24 for 2 days deluxe place compensated $173.98 all-inclusive and $100 in Resort Accessories additionally deals for chopper trip and zipline. I triple requested Billy Madison, broker of hotels.com and reconfirming by my spouse that you will see no extra costs billed by Value Island when sign in i.E. Resort Charge and also the type of Resort Accessories is and described over and over it'll be considered a money credit inside your resort consideration could be for gaming and food.

Centered on these info I created the concerns.

Upon contact inn and sign in every detail are LIES.

(1) Treasure Island every space must cost $25 per evening

(2) The Resort Costs additional are deals that we need to save money cash to make use of the advantage. This can be a large monetary distinction. I've no option to alter reservation at 1am in Vegas.

Hotels.com answer:

(1) Reimbursement all resort charge

(2) $60 hotels.com for future reservations. I completely don’t confidence the corporation anymore.

Hotels.com totally cheated on me. This really is completely not what I’m searching for. I need a complete reimbursement of $173.98 on each reservation completely $347.96.

Company: Hotels.com
Country: USA
Site: hotels.com

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