Priceline.com
Booked hotel outside of area selected. Evidently this is common practice

Priceline is dishonest and practices false and deceptive advertising.

We booked a "name your price" hotel and the hotel they booked was not in the area described. The hotel was 2 cities away from the resort area we selected. We spoke to the hotel and they said they get many calls from priceline customers (suckers) who thought they were booking in a different area.

They will only pay attention when they get enough push back from the public. The key is WIDESPREAD attention. If you had a bad experience you need to spread the word in as big of a way as you can.

If enough people hear these stories it will make a difference. That is the power of the media. Also post your reviews on review sites as well. I have never experienced a company with such utter disdain for customer satisfaction. Priceline needs to improve their customer service.

Class action lawyers? Where are you?

Company: Priceline.com
Country: USA
State: Connecticut
City: Norwalk
Site: priceline.com

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