Hotels.com
No REFUND policy is unfai
- 06-15-2012
- 20
I used hotels.com to book four nights at a motel. We ended up staying only 3. The motel was willing to offer a refund until they saw I booked it through hotels.com. I have contacted hotels.com by phone, email and chat over a dozen times and they lead me to believe I would eventually get my refund but they had to check with the motel. Today I was told that it's their policy not to refund my money. The motel would have given me my money back if I booked directly. Hotels.com is a ripoff.
Company: Hotels.com
Country: USA
Site: hotels.com