Hotels.com
Www.hotels.com Hotels.com, Liars, will do anything to book a reservation. SCHEMERS! Phone

Traveling & Tourism

I booked a KING size bed and got a double (TWO smaller beds...). It was just me, and I was 6.5 months pregnant at the time. I needed a larger bed. I was told by www.hotels.com staff that I would have a KING size room. I arrived to a double room. I was told that www.hotels.com reserves King size rooms, but they do not have the authority to do so. I spoke with someone at hotels.com who would only offer me a 10% discount for my stay. I was very upset. I reserved a KING size and could not get it because www.hotels.com LIES to get rooms booked. The concierge at the hotel told me that www.hotels.com does it all the time and they cannot honor the reservations because they (www.hotels.com) only has authorization to request KINGs... Not fully reserve them. I have told everyone I know about www.hotels.com and their scheming ways. I will NEVER book through hotels.com
EVER again! LIARS!!!

Other details: I booked this hotel for a Master's Degree seminar in Nashville. The hotel staff was very friendly. The shuttle was very convenient and very clean and accomodating. Room service was also ordered, and I was pleased with the meal I had chosen.

Hotel: EXCELLENT
www.hotels.com: TERRIBLE' is received by www.hotels.com.


Company: Hotels.com
Country: USA
Site: hotels.com
  <     >  

RELATED COMPLAINTS

Hotels.com
"no guarantees = no responsibilities" with this company beware!

Hotels.com
Ripoffs dishonest fraudulent practices charged us almost double than what non hotel.com customers pay at the same hotel One Line And In

Hotels.com, Hoteldiscounts.com
Bad business pratice, overbooked rooms on purpose

Hotels.com
Ooking blunders - customer care

Hotels.com
Overcharged room rental

Hotels.com
Bogus cancellation by Hotels.com

HOTELS.com
Double Charged

Hotels.com
Hotels.com overbooking nightmare

Hotels.com
Stole $115, no response

Hotels.com
Unauthorized billing