Priceline.com
Motel had no record of Priceline reservation and no reimbursement

Traveling & Tourism

I purchased 2 nights at a local motel due to weather conditions. I had to report back to work the next morning so I decided not to drive home. When I arrived at the motel, I was told they did not have a record of my motel reservation with Priceline.com. I showed them Pricelines confirmation but they still had no record of it. I talked them into a room for that night but they did not have a room for the next night. I went ahead and paid them for the one night and contacted Priceline the next morning. Priceline refused to reimburse me for any of my charges. I have reported them to the Better Business Bureau and will never, ever use them again.


Company: Priceline.com
Country: USA
State: Connecticut
City: Norwalk
Address: 800 Connecticut Avenue
Phone: 8007742354
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