Wholesale Travel Center
Airfare.com Avoid using this company if you want a valid flight

Traveling & Tourism

I booked and purchased 2 airline tickets in January to fly in July. When I checked on this flight, so we could have someone possibly accompany us I find the destination city is no longer serviced by the airline. Wholesale Travel Center had and has our contact information, nothing was communicated to me. Once I foudn this I called, was put on hold for 15 minutes. I then tried again and was told that I had to call back tomorrow and speak with a suprevisor. I then indicated how unhappy I was and they hung up on me.

I contact the airline and they were very very helpful and offered to refund our money, re-book a flight to a close destination on their airline or re-booked our flight on another airline. It is a different time and day. However, I am most grateful for their accommodations and professionalism.

DO NOT do business with Wholesale Travel Center. I understand how airline have recently changed where and when they are flying but to not contact a client is un called for and unprofessional. Let alone the way in which I was treated when calling.


Company: Wholesale Travel Center
Country: USA
State: Virginia
City: Falls Church
Address: 5815 Seminary Rd
Phone: 7033791777
  <     >  

RELATED COMPLAINTS

Priceline.com
Wrong return flight booked and only $150 offered after $600 fare

Globester Travel
Unbelievable lack of ethics

Travelocity.com
Ruined Christmas Vacation - flight re-issue

Priceline.com
Canceled flight bookings and Priceline never paid airline for tickets

United Airline
United Airline by far is the

Expedia.com
Breach Flight Information Privacy

www.globotours.net
False advertising

Access America Travel Insurance
Refused to pay a valid claim for trip interruption due to a blizzard and flight cancellation

Priceline.com
Travel insurance fee not refunded after Priceline changed flight itinerary

Danske trip.com
Consumer Report