Direct TV
Added a Room Without Agreeing to New Contract, Now $290 Fee
- 08-03-2012
- 19
Had Direct Tv for over 5 yrs. Called to add an additional room in January and distinctly stated I did not want any additional services or a new contract. Representative said that there doesn't have to be a new contract since you're an existing customer and you are just adding on an additional room. Had to then go to a third party service to verify my information. At no time did I agree to an additional service contract! They just signed me up to make a sale. Ridiculous!!! Absolute Fraud!!! Now they want me to pay $290 cancellation fee. But offered to take it off if I switched back to them. Really?!
Company: Direct TV
Country: USA
Address: PO BOX 9001069
Phone: 8005355000
Site: directv.com