Macy's, Inc
Online shopping review - customer service is bad

Shops, Products, Services

I ordered cologne on line from Macys with a guaranteed Christmas Delivery or a $100 gift certificate. I inquired on this 2 days before Christmas with no answer. December 26th they advised it was on back order. Today I'm told I will not get the $100 gift certificate because the backorder status didn't qualify. I would have NEVER ordered a christmas gift on backorder!
Macy's does NOT honor guarantees and I will never shop there again!


Company: Macy's, Inc
Country: USA
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Macy's, Inc
Not honoring gaurantee - customer service is bad

Jos. A. Banks
Warning: Do not Shop Jos. A. Banks!

Thrill Planet
My daughter purchased a gift certificate for me for Christmas. 2 call computer out. 2calls no answer. 3 messages left. Noresponse

Via Cristalina
Excellent Customer Service and Product

MACYS.com
Macy's order gift

Wal-Mart
Wal Mart Empty Gift Certificate - gift card

Macy's Department Store
Gaithersburg, MD Gift Card Rip-off

Macy's, Inc
Fake gift card was sent

Knit New York
Miriam Maltagliati Issued Gift Certificate but will not honor it

Activeforever.com
I ordered a pillow for a Christmas gift and was lied to about when it would get here

SUBMIT A COMPLAINT