FedEx
Package Sat Two Days at Smart Post, Tracking Stopped

I ordered a package from Amazon on 02/14. It said 5-8 business days shipping. It did not leave them until a week later, on 02/21, and arrived that night at 10 pm at the FedEx SmartPost in Kent, WA. It then sat there and did not show leaving until 02/23 after 7 pm. That is 2 days sitting in the store! Really?

When I track the package, it finally says the post office has been notified of incoming delivery due on the 25th, yet the post office has still not seen anything. Two more days of no tracking.

I expected more from Amazon and FedEx, but SmartPost is not a direct FedEx service. If I cannot be guaranteed regular FedEx and no indirect offices, I will not order from Amazon.

Company: FedEx
Country: USA

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