Macy's, Inc
Fake gift card was sent

Macys sent me a thanks for sharing gift card with 171.64 on it. I carried this card around with me in my wallet for over a month. I decided to take my mother shopping for her 50th b day. So I told her you pick anything you want and I'll pay for it with the gift card they sent me:)! To my surprise and embarrassment the card was VOID. The associate behind the counter had to call her customer service I ended up talking for over 30 min on their phone. I was beyond embarrassed and mortified when the customer service rep told me that there was nothing she could do. So I had to turn to my mother and say I can't pay for the shoes I'm sorry. I was so angry the second I got home I called Macy's and after a couple of transfers later a customer Service rep told me that it was sent to me on accident and was an error and as soon as it was sent Macy's voided the card. Ok that's fine I would have had no problem with Macy's accidentally sending me a card and then sending me a letter addressed the same apologizing and stating that my card was void and not to use it, they had a month to send me something saying not to try and use the card, but no I went into Macy's with a card they sent me thinking I had money when I did not. I feel tricked into going into Macy's! I feel almost scammed

Company: Macy's, Inc
Country: USA

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