T-Mobile
Returned BlackBerry Refund Still Missing Two Months After Delivery
- 04-11-2009
- 4
On February 14, I dropped off my box which contains the RIM BlackBerry 8120 Pearl at UPS Store to return it. It arrived at its destination on February 17. Today is April 11, I still did not receive my refund back yet. Yesterday I did chat to one of the "Customer Representative" (that's what they called themselves) and this is how it went: http://www.youtube.com/watch? V=I6BCUCimtGo
He really pissing me off at the end of the conversation when he suddenly cut it off. I can not believe T-Mobile would do something like this. Believe me, if this is how T-mobile treating its customers, its gonna lose its customers. I just reported a complaint through the BBB and am waiting for their reply.
Company: T-Mobile
Country: USA
Address: 12920 S. E. 38th St
Phone: 8003189270