DirecTV
Free Move Offer Required $40 Payment to Private Contractor

Shops, Products, Services

I moved last year and called the number DirecTV provided to get the free move that they offer online and on TV. They sent a private contractor who charged me $40 to install and align the dish at my new residence.

The company does not charge you themselves, but you do have to pay the private contractor they send. If I had known this, I would not have ordered DirecTV in the first place, because it was only two months before I moved that I signed up.

The DirecTV ad is misleading because it makes you believe that your move will be completely free. When you call to order the move, they say nothing about a private contractor.


Company: DirecTV
Country: USA
Site: directv.com
  <     >  

RELATED COMPLAINTS

DirecTV
Free Annual Dish Move Promised but $50 Fee Quoted

Directv Inc
9 Months of Bad Reception, Asked $99 for Free DVR

DirecTV
$50 Install Fee, Then $199 Dish Charge After Moving Again

Directv
Six Months of Poor Reception, Free DVR Cost $99

DirecTV
Charged $49.95 for Service Call Promised Free

DirecTV
Free Movies and DVR Not Free, Credit Threat if Canceled

Directv
Sales Rep Said Moving Service Was Free, Now Charged $107

DirecTV
Satellite Dish Placed Behind Tree Lost Signal Within 120 Days

DirectTVcin
Ridiculous movers fee