Direct TV
Quoted Prices Changed and Two-Year Contract Required After Signup

When I signed up for service with direct t.V., I spoke with janette #55257,9/27 she stated that my bill would be the following. $44.98 for the first ten months, then $64.98 from 11th-24th month of my contract. My bill came and it stated that I owed $101.69, I called back to direct t.V. And spoke to a mikki#1372457,8/18, and explained that my bill was not correct. She reduced the bill to $67.69, she stated that my bill would be $34.98 plus tax for 12 months, then 13th-24 months would be $59.98 plus tax.

My next bill came in and it was for $74.07 I called back again and spoke to jesse #1003222434,9/1 and he stated that I needed to call a senior rep. About my problem with my bills. I spoke with alma#x3608 and she stated to me, that my bill would now run $108.40 a month. I was upset due to the fact I left my cable company paying $104.00 a month with prem. Channels, dvr in two rooms of my house.

At this time the senior rep. Stated that my bill would be reduced to $98.40 for 12 months, after the three months of free prem. Channels, then my bill would be $108.40, from the 13th -24th month. This was when I was told that I had to sign a two yr. Contract for only three months free of prem. Channels. When customer service rep's. Janette & mikki both stated that I would have to sign a two yr. Contract in order for me to get these prices. Every month the bill changes and I have to call them and complain about my bill, and hope someone will reduce it.

Company: Direct TV
Country: USA
State: California
City: El Segundo
Phone: 3105355000

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