T-Mobile
Undisclosed $249.99 Hold Placed on Debit Card During Credit Check

On 2-22-06 I called t-mobile to ask about the rate plan and maybe changing my service from sprint to t-mobile. And a spokes person told me I needed two forms of ids to run a credit check to see if I could get service with t-mobile. So I asked what could I use. I was told i could use a state id and a credit card or a debit card. So I ask will any of my funds be messed with and the spokes person told me no. And I ask several times would my funds be messed with and they told me no. So I gave my debit card number. The next day i called my bank to see if the checks I had wrote before had went through. And my account was overdrawn because t-mobile had put a hold of 249.99 on my account and they never told me that they would be placing a hold on my account. So that caused my checks to bounce. And I don't think it is fair from them to mislead people and cause them problems. They should tell people that their account will have a hold on it if u call them and ask about getting service with them.

Company: T-Mobile
Country: USA
State: New Mexico
City: Albuquerque
Address: P.o. Box 37380
Phone: 2087737621

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