T-Mobile
Stranger Paid Phone Bill Through Autodebit From My Bank Account

T-Mobile Cell Phone Company let a person, who had gotten my bank account number from the bottom of one of my checks, pay his cell phone bill for 4 months. T-Mobile had set it up as an automatic debit to my account.
I called T_Mobile when I found out what they were doing and told them not to take any more money out of my checking account but they said that it was set up and they could not stop it. So they held out another month for $107.27.

I disputed this with my band and they say they can only get the last two months back. My bank did give me the name of the person who used my account. I called T-Mobile again and again they said only the person who set it up to debit my bank account could stop it.

I did file felony criminal charges against the person, but that will take months before meeting with a Grand Jury.

It appears that T-Mobile does not do anything to stop fraud of people's bank accounts, in fact, they seem to encourage it. They knew it was not that man's bank account, since the man gave them my name and address and bank account number which was easy to get from my check. With all that info that T-Mobile had, they could have mailed me a letter asking me if I wanted to pay someone else's phone bill.

It appears that anyone can pay his/her phone bill with T-Mobile by giving someone else's bank info.

Company: T-Mobile
Country: USA
Site: t-mobile.com

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