Chase Home Finance
Same Paperwork Requested Repeatedly and Claim Denied Twice

I been working with them since April. They keep requesting the same paperwork which I keep faxing to them. I know that they are receiving it because I call the next day. It is the middle of june and I have been on disability for four months from work. Now I am getting the run around where they transfer me 5 times and have me on hold for up to 20minutes. They denied my claim twice based on their opinion that I am not sending the paperwork which I have recorded as being sent.

I am keep record of everything. And I will be looking at legal help shortly if they cannot get their responsibility in order. I am a big fan of companies taking responsibilities but when they don't I am glad to get the Government involved because it is our money that they gave to the bank to help the consumer not to fatten the ceo bonus!!!

Company: Chase Home Finance
Country: USA

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