Chase Home Loan
Same Paperwork Requested Again After Fax and FedEx Submissions
- 11-16-2010
- 86
Because of my husband's illness we fell behind in our mortgage. We then applied for a loan modification from Chase (our mortgage company) in
June. We filled out all the necessary paper work and sent them the info via fax and fedex. We have since received at least 3 letters saying we need to send them the same information.
At the beginning of Oct 09, I faxed and sent them all they requested with a note reminding them not to lose our paperwork. Well lo and behold on
Oct. 20 we received the same FEDEX package asking for the same paperwork I have submitted either by fax, FEDEX or both. I don't think they are really working on our loan modification. I have the strange feeling they're just going to slap a foreclosure on our property. I am ready to call our local TV station and ask for their help. It is not like we are not trying but this is ridiculous.
Company: Chase Home Loan
Country: USA