Heberth Urrea
Bad service - dell xps 400

Real Estate

Ihad a problem with my desktop xps 400 at home.

The computer give herrors and also the monitor was flashing on and off. Dell tech told me that ishould reinstall the op and after i finish the computer still had the same problem i had to pay at from for this help them was told that i have to contact the software department because that was a software problem after i was charge for this service the tech installed from dell a mallware software to clean a virus. My computer still have the same problem finally the techs said need more memory my computer have 4gb they coudn't find the problem i decide to open the computer and clean up with small parts and vacuum after finish put back together and stard the computer installed a pcclean up software and ac anti virus software computer is running ligh new.


Company: Heberth Urrea
Country: USA
  <     >  

RELATED COMPLAINTS

Dell
Desktop software contract demands after hard drive and virus problems

Dell Customer Service
Warranty refused unless buying software package for software-caused fault

Dell
Software install slowed computer and repair required paid warranty

Dell
Third-party support installed repair software without permission

Dell Computer
Four-Year In-Home Warranty Not Honored After Repeated Failures

Dell
Two months without help after modem fix, printer drivers missing

Dell
Software Install Failed and Support Demanded $149 to Fix

Best Buy
Charged $29.99 for Norton uninstall problem on new Dell

ITech Line in Bethesda, MD
Consumer Report

Aarons Rental
Breech Of Lease On A Dell Computer By Aarons I rented this computer in Oct and have 4 payments left. I had complained to the company four times they didn't have virus protection software installed and I wasn't about to spend money on software