Dell Customer Service
Warranty refused unless buying software package for software-caused fault

Computers & Services

Beware buying any Dell product, this one included. The latest scheme from this ripoff company is to not honor their warranty. My Dell went bad after 3 months and they decided that I had to buy a software package in order for them to fix the problem—a problem caused by software that Dell installed on its Dell computer. Unless you are a computer expert and can service your own PC, stay far away from Dell.


Company: Dell Customer Service
Country: USA
  <     >  

RELATED COMPLAINTS

Dell
List of Corporate Email Addresses for Writing Complaints

Dell Computers At Dell.com
Laptop lost during return and support gives run-around

Dell computers
Computer review - Inspirion 15 line

Dell
Two Studio 17 Laptops Defective, Paid Extra for Software Support

Dell Computer
Computer review - Compute

Dell Customer Service
Customer Service non-existant - desktop compute

Dell
Happy with new laptop and good product quality

Dell
Support Refused Question Because Service Tag Registered Outside US

Dell Computer
Ripoff