T-Mobile
Bill Nearly Doubled After Dealer Allegedly Changed Plan to 750 Minutes

Dear Sir/Madam, I have been using T-Mobile cellular service for over thirteen years. I just received my statement for the current month of $430.32 that is almost double of the normal amount I pay monthly. I inquired and was told that I called them and asked them to change my plan from 3000 minutes to 750 minutes so these are overage charges. Later they listened to find out that it was not I who asked them to change my plan and it was their dealer who called them, even though I have the contract that dealer printed on T-Mobile letter head that shows 3000 minutes. T-Mobile refused to correct my bill. Sohail Rizki713-459-13404002 Weatherfield CourtSugar Land TX 77479-3396November 29

Company: T-Mobile
Country: USA

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