T-Mobile
Rude ripoff artists
- 06-21-2007
- 16
Electronics and household app.
T-Mobile has the worst customer service, the worst phone service and they are incompetent and rude. I called to complain about being billed for text messages that were sent to me unsolicited, many from T-mobile. They admitted I was right but refused to credit my bill.instead they offered me free minutes. I told I already had 400 minutes a month and never used all my minutes and I preferred they credit my bill.
I was rudely told they would only credit me minutes. I told them to keep their minutes. My contract will soon be up and I will switch to Verizon.
Company: T-Mobile
Country: USA
Site: t-mobile.com