FedEx
Territble Customer Service

I purchased a mobile phone through MetroPCS and I payed for the option of having overnight shippin, which is not cheap, and FEDEX guaranteed that the product would reach my house by 3:00 P.M. And am still waiting two hours after not yet to receive, which I am not thrilled about as I had to stay home ALL DAY and nix any plans that I had made so that I could be at home to sign for the product. When I called customer service they said they could not help me in any way whatsoever, and could not guarantee my package by 3 P.M. I am very unhappy and will never do business with FEDEX again as they have the worst service I have ever experienced.

Company: FedEx
Country: USA

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