FedEx
Hotel Buyer Waited Months for Return Pickup of Merchandise

I am a buyer for Hilton Hotels, so we use FedEx all the time. They NEVER arrive to pick up a package for return when the return is due to an error that they or someone made in the first place. We have had merchandise packed and ready to go for 2-5 months. I finally told them I was just going to toss it out the door, and that is when they showed up.

Zero integrity. FedEx cares only about the buck, not the item or the customer. It is the worst I have experienced. UPS or DHL all the way. Even the US Postal Service is better! Calling does not help.

Company: FedEx
Country: USA
Site: fedex.com

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