DirecTV
System Failed on Day 92 and Service Contract Required for Repair

Miscellaneous

I went through Costco for a Directv contract and got everything installed and everything was fine until 92 days in. At the 92nd day, the system failed. I went through all the forums and did everything to try and fix it. I finally had to call in, and they said I was 2 days over their coverage period, and would have to pay a service call or buy a service contract. I bought the service contract because I have absolutely no choice. They even diagnosed it down to a faulty with a piece of equipment they installed. Now I have to wait until their service rep arrives - and I miss a weekend of football! This sucks.


Company: DirecTV
Country: USA
  <     >  

RELATED COMPLAINTS

Directv
Told Contract Had Expired, Then Charged $180 to Cancel After Box Installation

DirecTv
New Two-Year Contract Demanded After Buying Own DVR at Costco

DirecTV
Rebate Denied and $483 Cancellation Fee for Unsigned Contract

DirecTV
Replacement Equipment Silently Extended Contract Another Year

DirecTV
Six Day Wait for Emergency Repair After Cutting Neighbor's Line

Directv
Outage Since Feb 11, No Proof of Contract or Waiver

DirecTV
Four-Day Tech Wait and Over $400 Contract Exit Fee

DirecTV
Wrong HD DVR Installed, Then $400 Bill Sent to Collections

Directv
Told Replacement Box Created One-Year Contract and $180 Cancellation Fee