DirecTV
Wrong DVR Installed, Then Billed and Sent to Collections

I definitely recommend not dealing with directv. My first dealing with them ended in them stealing my tivo. I took them to small claims court and got the price of my tivo back. Then somehow I fell for them offering me what I thought was a great deal to come back. They would give me service for one year for $29.99/month for one year, free starz, showtime, hbo, etc., and a free h-d dvr upgrade. However when their technician came out to install my service he installed the wrong dvr. He installed a standard def. H-d dvr, when obviously I had a h-d t.V. On the wall. I called their customer service to let them know that he installed the wrong equip., and their response was to tell me they could send them out with the right one, but I would have to pay for it since I signed the paper saying they installed my equip. Correctly. Can you believe that crap, like I am suppose to know what their equip. Is suppose to look like. So I canceled my service with them, and now they keep sending me a bill for $400.00, and they sent it to collections. So, now I am going to have to take them to court again for not fulfilling their contract with me. Do not deal with directv, you will regret it.

Company: DirecTV
Country: USA
State: California
City: El Segundo
Address: P O Box 915
Phone: 8005315000

  <     >