T-Mobile
Told New Contract Began After Two Years, Early Termination Fee Charged

I had a contract with T-mobile since 5 February. My understanding is that after 2 years I could cancel my account and not be penalized for early termination. Now T-mobile is telling me that I owe them money because they consider that I have a new contract after my 2 first years. I never canceled my account, I never did a new contract with them, I had uninterrupted contract with T-Mobile since 5 Feb until 7 August. T-Mobile wants to charge me for the month of August and for early termination of contract. I believe this is against the law. What can I do?

Company: T-Mobile
Country: USA
State: New Mexico
City: Albuquerque
ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com

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