T-Mobile Wireless
New $1.50 Monthly Fee Charged for Paper Bill

Shops, Products, Services

Current bill from T-Mobile says that I will be charged an addition $1.50 a month to have a "paper bill" sent to me in the mail. Told by service rep from T-Mobile they can charge me fees like this per FCC. T-Mobile wishes to go paperless and if I wish to get a paper bill I must pay them for it.
I have one year left on my contract and believe that since they, T-Mobile, changed the contract language by requiring the addition fee for a paper bill they have altered my contract. I believe that I do not have to honor my agreement or be penalized for ending it early. I have filed a complaint form against T-Mobile with the FCC asking for a decision on the "penalty" which T-Mobile says I must pay for ending my contract early.
My contention is that they altered my contract and they changed the terms of my agreement therefore I will owe them no termination fee.


Company: T-Mobile Wireless
Country: USA
State: Pennsylvania
City: Philadelphia
Address: 437 Rhawn Street (SIDE)
Phone: 2157227540
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