FedEx
Overnight $3,000 Camera Lenses Missed, Hold Request Refused

Miscellaneous

I had $3,000 worth of camera lenses delivered overnight via "FedEx Home Delivery" and missed the driver. I called FedEx to have the package held at the facility for pickup. Susan at FedEx told me that the drivers don't come back to the facility at night, so they wouldn't be able to hold it, but I could pick it up at a pickup location sometime the next day. They don't return to the facility??? Does it make anyone else nervous that they don't secure the trucks at the facility at night? It really makes you think about how safe your stuff is...


Company: FedEx
Country: USA
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