Verizon
Fios Bill Higher Than Quoted Every Month, Hour Spent With Support

Miscellaneous

I signed up for Fios about 4 months ago, each month my bill has been higher than I was quoted when I signed up, each month I've had to contact a customer service rep. (spent at least an hour on the phone regarding service/billing issues).


Company: Verizon
Country: USA
  <     >  

RELATED COMPLAINTS

Verizon Fios
Expensive Fios Package, Poor Quality and Unreachable Customer Service

Verizon Fios
Triple Bundle Upgrade Became Month-to-Month and $255 Termination Fee

Verizon
FIOS billed $195 monthly instead of agreed $100 bundle

Verizon FIOS
Bundle Billed Far Above Promised $99 Fios Price

Verizon
Charged for Broadband Extras and Security Bundle Never Ordered

Verizon Fios
Representative promised prorated phone service and free month, then billing refused

Verizon FIOS
Advertised $67 FIOS package overbilled despite five promised corrections

Verizon FIOS
Order Problems Caused Over a Month Without Phone Service