Verizon
FIOS billed $195 monthly instead of agreed $100 bundle
- 07-22-2008
- 36
I've been a FIOS customer since 2006. The original agreement was to get a package deal of $100/month bundle for TV, phone, and Internet. Ever since I've signed up, Verizon's been billing me double that: $195/month. I called customer support and they said: "Your phone doesn't qualify for the bundle deal."
I'm pretty sure that Verizon has been getting lots of flack from lots of other customers for their overbilling. Verizon even abused my credit card, by overcharging on it.
I am going to cancel FIOS, and go with xxxxxxxxx. I have a Verizon Wireless plan, once that contract has expired, I'll switch to another cell carrier. Verizon Wireless let companies charge my cell phone bill for unauthorized texting services without my permission or knowledge.
In conclusion, if you want to be deceived, cheated, and lied to, don't get Verizon. They will overbill you, and will try and get every penny they can out of you.
Company: Verizon
Country: USA
Site: verizon.net