Verizon Fios
Representative promised prorated phone service and free month, then billing refused
- 07-09-2008
- 34
Verizon Fios CSR Angela misleads consumer into believing they will have a prorated phone service and 1 month free of FIOS TV and Internet service from the bundled service only to find out otherwise not true and have to spend hours trying to resolve problem with the billing department only to realize they have idiot robots programmed to say, I'm truly sorry your CSR mislead you but we don't offer that therefore it is what it is. In other words, too bad the CSR lied to you, you still owe $200.
Verizon FIOS billing nightmare... Verizon come get your $#it from my house and cancel me... Going back to Dish network. Not worth the hours spent on the phone talking to idiot robots.
Consumers beware of verizon fios!!! Billing department bills 2 months in advance.
Company: Verizon Fios
Country: USA
Site: verizon.com