DirecTV
No HD Channels for Four Months and Mail-In Rebate Denied

I never received HD channels. I called DirecTV and the installing company several times and did not get any response for 3 months. Finally the installation guys showed up and tried for 1 month, and finally fixed it. DirecTV will not refund me the HD price even though we did not receive the service for 4 months.

I also never received the mail-in rebate. When I called about that, they said they cannot find my application and cannot apply it now because it is past the 2-month timeline.

Now we are stuck with it for the next 8 months, paying almost $70 per month.

Company: DirecTV
Country: USA

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