Directtv
Billed for 11 Months After Installer No-Shows and Cancellation

I called Directtv 800 # to get installation Installer failed to show up 2 times-Cancelled I had to set up for auto pay from my Bank& WELLS FARGO
When I saw the charge I
called Directv - they told me they had NO RECORD of the charge-I informed them and sent a copy of the Charge with their Phone Number on it.

I called Wells Fargo - They reversed the charge
A few Months later I looked at my statement - Wells Fargo had reversed and gave the ORIGINAL Charge but added the months since the reverse to me.

I called and sent Proof to Directv-I called to follow up and they claimed to have NO RECORD of it. 4 iterations of this and Finally A DIRECTTV REP agreed the charge was wrong

BUT by this time the charges was $100. Xx per month for 11 months the directtv rep informed they could only return 1/2 of it
since i had not reported it&see above they were lying

Company: Directtv
Country: USA
State: Texas
City: Brownsville

  <     >