Directtv
Charged me for 11 months not connected no antenna installer noshow

Shops, Products, Services

I called Directtv 800 # to get installation Installer failed to show up 2 times-Cancelled I had toi set up for auto pay from my Bank& WELLS FARGO
When I saw the charge I
called Directv - they told me they had NO RECORD of the charge-I informaed them and sent acopy of the Charge with their Phone Number on it.

I called Wells Farge - They reversed the charge
A few MOnths later I looked at my statement - Wells Fargo had reversed and gave the ORIGINAL Charge but added the months since the revderse to me.

I called and sent Proof to Directv-I called to follow up andf they claimed to have NO RECORD of it. 4 iterations of this and Finally A DIRECTTV REP agreed the charge was wrong

BUT by this time the charges was $100. Xx per month for 11 months the directtv rep informed they could only return 1/2 of it
since i had not reported it&see above they were lying


Company: Directtv
Country: USA
State: Texas
City: Brownsville
Address: 134 Riverbend Dr
  <     >  

RELATED COMPLAINTS

Direct TV
$383 Unauthorized bank debit. Fraud committed by DirectTV Internet

Directv
Free HD offer denied before instaliation - Awful Customer Service

DirectTV
False Billing Bad Installation

DirecTV
Charged for DirectTV - DirectTV

Directv
Mistake

DirectTV
Bait and Switch Marketing Tactics

Directv
DirectTV - DirectTV

Directv
Poor Customer Service - Awful Customer Service

Directv
Terrible Experience so far - Awful Customer Service