Best Buy
Wireless Router Failed and Laptop Mouse Damaged After Service

Internet & Web

I bought a new laptop and also a wireless router for my printer. I spent over $900 and needless to say the wireless would not work with the laptop they sold me! I left the computer to get an "optimization service". After leaving it with them for 10 hours I got it home and the mouse was fried!!! I spent an hour calling the store and when I finally got someone to pick up one of the sales people told me they were too busy to help me and I should just return it!!!

They walk around behind that Geek Squad counter like who the hell they are and we are just a bunch of morons!!! There could be a line 20 people long and they act like they don't even see you there!!! They could be the last store opened on the planet and I would never buy another thing from them! They are horrible at customer service and they are rude and nasty! I would rather shop at Costco!!!


Company: Best Buy
Country: USA
State: New York
City: Bayshore
Address: Sunrise Hwy
  <     >  

RELATED COMPLAINTS

Best Buy
Laptop Replacement Offered at Lower Value With No Credit for Plans

Best Buy
Dell Laptop Problems From Day One and Store Refused Responsibility

BestBuy.com
They advertised one product and sold me another

Best Buy
Poor Service at Greenville Store, Geek Squad Return Failed

Geek Squad - Best Buy
Charged $70 for Diagnostics but Given No Report After Six Days

Dell
Laptop and printer problems, support call lasted over two hours

Best Buy - Geek Squad
Sales Staff Gave Conflicting Coverage Claims, Only $130 Refunded

Geek Squad Best Buy
Desktop Held Over Three Weeks, Phones Never Answered, Cab Fares Spent

Geek Squad
Blue Screen of Death Right After $250 Router Installation Visit

Geek Squad
Laptop Out for Repair Since November 12 With Return Promised December 23