AT&T
Representatives give wrong billing information and hang up on callers

Representative frequently give erroneous information re: billing. Will hang up on you when you ask for a supervisor. Treat their customers with disrespect.

Supervisors are rude and callous.

They are the ones who make mistakes and put their customers through undue distress.

No apology, no understanding on their part.

It's just tough luck for the customer!!

Company: AT&T
Country: USA

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