Aol
Ripoff dishonest fraudulent billing

Aol sent me a free trial disk to try their service for 45 days.

When i set up the service on july 20 I read that there was no obligation to keep service. I was not satisfied with the service so after 2 weeks of using service we cancelled it.

As with the other complaints I have read, to my suprise i checked on my checking account balance and $23.90 was charged to my account from AOL. When i called Aol they said that service was never cancelled and without a cancellation number then charges were legit. It is now 09-19-02 and after being transfered thru 3 different rude reps, I was told the service was cancelled by one
of previous reps and I still have no cancellation number.

They tell me I have no way to recover my charges and even though i have paid up to October 3, I have no access to the service even if I wanted to use their sorry service. I guess I can only hope that I will not be charged again becuase I still have no cancellation number.

Karen
charleston, West Virginia

Company: Aol
Country: USA
State: Florida
City: Jacksonville
Phone: 8008276364
Site: aol.com

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