Brookstone recliner
Very poor quality

I bought two XROCKER SYNC RECLINERS in the Brookstone shop in SOUTH COAST PLAZA, Costa Mesa. The Store-Manager explained consider given that they didn't possess the couch within the shop they might return the recliners free of charge to us when they weren't what we anticipated once they came.

The Brookstone store delivered both recliners to the house, plus they were the least expensive smallest garbage recliners I've actually observed, no surprise they didn't show the seats within the shop. I named to come back the couch seat the moment I lay in a single. Then I when online and browse the BROOKSTONE RETURN PLAN and did anything towards the notice of the plan.

I called and have to get a product return authorization amount they declined to provide me one, I keep in touch with a boss she explained used to do not require it on big products. I had been advised to deliver both couch seats towards the RESULTS DEPARTMENT IN MO plus they might deliver me a check quantity of the purchase.

The price of delivery both couch seats to Mo by UPS GROUND expense me $283.94 and you know what I've not noticed from BROOKSTONE or get a delivered TELEPHONE CALL however. This all occurred this past year and BROOKSTONE continues to be not returning my telephone calls or characters. The Brookstone shop won't do something to assist, they declare it's out-of their fingers once it's delivered.

Company: Brookstone recliner
Country: USA
State: California
City: Corona del Mar

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