Brookstone
Rude Customer Service & Poor Return Policy - Brookstone Customer Service
- 06-28-2010
- 22
Be advised. Do not shop at Brookstone. Their 30 day return policy make it virtually impossible to return any Christmas gifts ordered. Then if you purchase online, they expect you to pay the shipping to return it back. The agents are RUDE and refuse to let you escalate or make any exceptions. I spent hundreds of dollars and they didn't care to listen or keep my business.
Company: Brookstone
Country: USA