Brookstone Co
Ron Boire - CEO Bait and Switch, Deceptive Pricing
- 12-06-2011
- 54
Electronics and household app.
On 12/5 I purchased a Samsung Digital Camera from Amazon.com also posted on Brookstone for. 96 s&h. Mine came to $7.00 from Amazon.com. A few mins later I received an email conformation stating shipping and delivery between 12/9- 12/14. Then the money was taken from my account. So today, I get a email from Brookstone stating they goofed, and cancelled my order. I have since been in touch with several other consumers (over 60) stating the same problems. I believe that since the advertising was on both Amazon and Brookstone for the same price of. 96, that Brookstone set this price to lure people onto their site to purchase then jack the price up.in 30 mins it went from. 96 to $88.68 to $99.00. I feel that Brookstone should be made to be held accountable for false advertising and as professionals they should of had someone proof the ad before posting on both sites. Thank you, Tammy S @yahoo.com
Company: Brookstone Co
Country: USA
State: New Hampshire
City: Merrimack
Address: 1 Innovation Way
Phone: 6038809500
Site: brookstone.com