Dell
Mini Inspiron motherboard failed under a year old, warranty denied

Dell sucks.

It all started when the Dell mini Inspiron had a boot up Problem. Made a beeping noise during boot up. So I call Dell warranty support, after speaking with one individual he transferred my call to hardware support I was on hold for 15 Minutes then I got Hung up on. I called back spoke with another person he transferred my call to hardware support I got hung up on again. 3rd call was a complete run around. The 4th call I got some answers to the problems the lap top was having so I think I got some help or maybe not. This idiot on the phone wanted me to disassemble the lap top and reset the ram. I told him I am not a lap top tech I am not taking it apart. He said ok I'll send a pre paid box so you can ship the computer back for warranty support. Today I get a phone call from Dell saying the motherboard went bad and is not covered by warranty. I said this lap top is not even a year old and the motherboard dies. Simple do not buy a Dell they use junk cheap parts and offer no customer support. And if you do get help they want to charge you. I have two Toshiba lap tops they are excellent. I have to call them tomorrow and see what they say. I will post my out come.

I will never buy another Dell... They suck...

Company: Dell
Country: USA
Site: dell.com

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