Dell Computers / Dell.com
XPS 630i freezes and makes whining noise after warranty ended

Internet & Web

My Dell XPS 630i constantly freezes and then makes a whining noise. Dell support can't fix it because hardware says it's software and software says it's hardware. So far they can't help me so I did some research online and found many, many have the same problem and that Dell doesn't even sell the XPS 630i anymore. My warranty ran out just 6 weeks ago and now I'm stuck with a $1600 dollar computer that doesn't work.

From what I've been able to read online Dell is well aware of this problem but hasn't come through with any help for the owners and in some cases doesn't even support those that are still under warranty. Has anyone been able to fix their XPS 630i? Please share the fix with me. I will not buy another Dell after this which is sad because this is my third Dell and my whole family owns Dell, just not a XPS 630i.


Company: Dell Computers / Dell.com
Country: USA
State: Texas
City: Round Rock
Phone: 8009993355
Site: dell.com
  <     >  

RELATED COMPLAINTS

Dell
List of Corporate Email Addresses for Writing Complaints

Dell Customer Service
Warranty refused unless buying software package for software-caused fault

Dell Computers At Dell.com
Laptop lost during return and support gives run-around

Dell
Two Studio 17 Laptops Defective, Paid Extra for Software Support

Dell
Inspiron 580s display driver failure and computer not starting

Dell Computer Corporation
Inspiron 1720 motherboard failed one week after warranty expired

Dell
Happy with new laptop and good product quality

Dell
Software Install Failed and Support Demanded $149 to Fix

Dell Computers
Replacement Warranty Refuses to Cover Laptop Battery as Consumable

Dell
Laptop broke twice in five months and refund refused