Dell Computers
Outsourced tech support failed to fix wireless adapter or send technician

Considering buying a Dell laptop? Don't! When you need technical assistance, you will be sorely disappointed. Sure, they make it look like support is available, but their support is worse than no support at all. I have a Dell Inspiron 9300, Dell Wireless adapter & Dell Printer. The wireless adapter is a joke. It won't work, they can't fix it & no one speaks enough English to be understood. Dell apparently is short for "Delhi", their technical support location. If you allow their technical support people to access your PC in order to correct a problem, stand by for more major problems and the original problem will still be there. I finally gave up on support. After spending countless hours (actually days) with their support and no resolution, they still won't send a technician out to correct their problem. I do have an in home warranty and an extended warranty. That was a useless purchase.
Hello HP, IBM or anyone else. They will get my business in the future.

Company: Dell Computers
Country: USA
State: Texas
City: Round Rock
Site: www.dell.com

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