Magic Jack
Good until there is an issue

$20 plus $20 each year or $59 for 5 years..

I have to say, it worked great out of the box. Worked for months (about 3). Then, slowly I was noticing dropped calls. The dropped calls have turned into the inability to make an out bound call. Well, to be exact, I need to restart the unit each time I want to make a call. Then after 5 minutes or so, the call drops. I upgraded my 3mg Broadband service to 20 to allow myself the ability to multi task on line with ease. I can receive calls, just can't really make an outgoing call.

For anyone who is having success, I wish you the best. My coworker has been using it successfully with no issues for over a year. That is the reason I went for the 5 year service. I see many of you have posted that the service works great for you. If it works, then kindly let me know what I am doing wrong.

Working with the Chat Line, I was told to restart the Magic Jack in everyway possible. I restarted, unplugged, removed from pc task list, cleared from registry and rebooted pc. I was promted to move unit to a different USB port. Did that. Did that on 2 pc's hitting every USB port found. I was told that the issue was my USB's on both pc's. Told to buy an ac powered (2.0) USB hub. Did that (not that I need more ports. Solely for the Magic Jack). I was instructed to manually add the ports to my Internet Security and change my setting to its lowest security settings. Yup, did that. Turned off my firewall as instructed (one pc has Norton and the other unprotected). They said they were re-setting my account. Saw no change. Told to reset my DNS... And then the Chat was disconnected on their end.

Since then, I can still establish a Chat session, but as soon as I provide my phone #, they either end the Chat or they simply do not continue the chat. No case # was ever provided for any of the 7 Chat Sessions.

Ending customer service is a breach of contract in my eyes. Not providing what I bought is also a breach of contract.

If anyone is looking to file a class action lawsuit, I am in. And it looks like they are also Talk4Free. I would not be surprised if MagicJack goes bankrupt and does the same thing with Talk4Free. Just another scam until action is taken.

Company: Magic Jack
Country: USA
State: Nationwide

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