Magic Jack
Magic Jack Ripped Me Off. False Advertisement.internet

I have been a customer of Magic Jack for slightly over a year now. I've dealt with their inconsistent service, such as switching features during mid subscription, and the continuation of dropped and unclear calls, but one thing I will not deal with is being ripped off.

My renewal date was soon to be up, so I paid the $19.95 to continue my service for another year. To my knowledge, everything was a go. Then my phone wouldn't work and I received another notice that I had to renew my service again. I contacted Magic Jack via Tech Chat, informed them of my issue, and the response I received was to my surprise.

Magic Jack claimed that my phone was cut due to violation of Terms of Service. Within the Terms of Service it states that if someone uses the phone more than 20 times the average user, or calls 50 or more numbers in a day, then they are able to cut your service with no refund.

Company: Magic Jack
Country: USA
Site: magicjack.com

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